Get in Touch with Us
Got questions or need assistance? We're here to help!
Whether you’re seeking product information, design advice, or support with your order, don’t hesitate to reach out. You can contact us through live chat, email, or our convenient contact form, and we’ll respond as quickly as possible.
We strive to answer all inquiries as soon as possible, but please allow up to 24 hours for a response from Monday to Saturday.
Email: support@louvelights.com
WhatsApp: +1 (213) 2975756
FAQs
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
We offer 100% secure payments. Your data is protected with SSL security!
Pay safely and securely with your own bank!
Processing time: 2 - 5 working days (Mon - Fri)
Delivery time: 7 - 21 working days (Mon - Fri)
If you have any questions about your order you can always contact us at support@louvelights.com
If you are looking for a custom quote for a larger order, please don't hesitate to reach out for a quote with custom discounts and benefits
Business Information:
Company Number: 14039634
Address: Louve Lights, 19 Belah Road, Carlisle, Cumbria, United Kingdom, CA3 9RE.