We offer a variety of pendant lights including modern, industrial, rustic, minimalist, and more to fit every style and space.

Our lights are crafted from high-quality materials like metal, glass, wood, wicker, and eco-friendly options. Check each product description for specific material details.

Many of our pendant lights are compatible with energy-efficient LED bulbs, helping you reduce energy consumption while maintaining beautiful lighting.

Most of our pendant lights use standard E26 or E27 bulbs, but we recommend checking the product details for the correct bulb type and wattage.

Yes, many of our lights are dimmer-compatible, but you’ll need to ensure that the bulbs you use are also dimmable.

Unless otherwise stated, our lights are designed for indoor use. We offer a separate range of lighting for outdoor spaces.

Some of our lights offer customization options, such as adjustable lengths or color choices. Check the product details or contact us for more information.

We accept major credit cards (Visa, Mastercard, American Express), Apple Pay, Shop Pay, and Google Pay for your convenience.

Only one discount code can be applied per order, but we frequently run promotions, so check for the best deals!

You can enter your discount code in the designated box during checkout, and the discount will be applied to your total before payment.

Yes, we use encrypted payment gateways to ensure your personal and payment information is secure and protected.

Orders can be canceled before they are shipped. Please contact us as soon as possible if you need to cancel or make changes.

Once your order has shipped, you will receive an email with tracking information so you can monitor its delivery status.

Yes, we offer digital gift cards that can be used to purchase any of our products. They make the perfect gift for lighting enthusiasts.

If you need to change your shipping address, please contact us immediately. If the order hasn’t shipped yet, we can update the address for you.

Yes, we offer free standard shipping on all orders, regardless of order size or location.

Standard shipping typically takes 7-21 business days, but this may vary depending on your location. Expedited options are available upon request. Please get in touch before placing your order.

Currently, we only ship to the United States, United Kingdom, Canada, Australia, and New Zealand. We are working on expanding our shipping options to international customers in the future.

We carefully package all products with protective materials to ensure they arrive safely and intact. If your order arrives damaged, please get in touch immediately.

Yes, expedited shipping options are available for an additional fee. Delivery times vary depending on your location. If you are interested in expedited shipping please contact our support team you will provide you with a quote.

Yes, once your order has shipped, you will receive an email with tracking details to monitor its progress. You can also track your order here

If your order arrives damaged, please contact us immediately with photos of the damage. We’ll arrange a replacement or refund as quickly as possible.

We are an online-only store, so we do not offer in-store pickup at this time.

We offer a 30-day return policy on all items, as long as the product is in its original, unused condition and packaging.

Contact our customer service team to initiate a return. We’ll provide instructions on how to send your item back for a refund or exchange.

We offer free returns on defective or damaged items. For other returns, the customer is responsible for return shipping costs.

Once we receive your return, we will process it within 3-5 business days. Refunds will be issued to the original payment method.

Yes, you can exchange an item for a different size, color, or product within 30 days of purchase. Contact us for details on how to proceed.

If you receive an incorrect item, please contact us immediately, and we will arrange for the correct item to be sent at no additional cost.

Unfortunately, custom or personalized items cannot be returned unless they arrive damaged or defective.

If you change your mind about returning an item, please contact us as soon as possible, and we will cancel your return request if the item hasn’t been shipped back.

Installation is not included. We recommend hiring a licensed electrician for proper installation of pendant lights.

Many of our pendant lights come with adjustable cords or chains, allowing you to customize the height to suit your space.

Installation typically requires basic tools like a screwdriver, pliers, and wire connectors. Refer to the product manual for specific instructions.

While installation instructions are provided, we recommend professional installation to ensure safety and compliance with electrical standards.

To clean, dust regularly with a soft, dry cloth. For deeper cleaning, use a damp cloth to gently wipe the fixture, avoiding harsh chemicals.

Yes, many of our pendant lights are designed for sloped or vaulted ceilings. Be sure to check the product details for compatibility.

Yes, all our lights come with detailed installation instructions. You can also contact us for additional guidance.

Regular cleaning, using the correct bulb type, and avoiding harsh environmental factors like excessive moisture will help maintain the longevity of your pendant lights.

Yes, some of our lights offer customization in terms of color, finish, and cord length. Contact us for specific details.

To place a custom order, please reach out to our customer service team with your requirements, and we’ll assist you in creating your perfect lighting solution.

Yes, we offer discounts on bulk orders. If you're outfitting a large space or project, contact us for special pricing options.

Bulk orders typically start at 5 or more units. However, this may vary depending on the product. Contact us to discuss your needs.

Custom and bulk orders may take longer to process. Lead times vary depending on the complexity and quantity of the order. We’ll provide an estimated timeline when you place your order.